Please read carefully. Your use on our website (
fit-box.com) and purchases of the products (goods, or services) on the website mean that you agree to our Terms of Sales, Terms of Services and these Terms of Conditions. Fit-Box is part of the A and D Sports Ltd Company.
For clarity, we are using the abbreviations "fit-box.com", "website" and the "site" to represent and mean this site; www.fit-box.com. "Terms" and "TOC", "TOS", or "TNC" is another short word for this article; Terms of Sale & Terms of Service (section 5) of fit-box.com.5.1 General TermsFit-Box may change any part of this website at any time; this includes content, imagery and data. We may at times temporarily close or restrict access to certain parts of our site for maintenance, etc.
Fit-Box may also terminate this agreement immediately, remove, cancel or suspend access to these terms and our entire network of websites, upon breach of terms or any attempt of spam/illegal activity (hacking/cracking).
If we don't enforce provision of these terms; such agreement would not be considering a continuing waiver.
These terms are between you and Fit-Box.com They may only be amended in writing. Use of Fit-Box and these terms are subject to the laws of England and the jurisdiction of the English Courts.
5.2 Price TermsThe price of our products is shown on fit-box.com, our prices include VAT (unless stated).
We always try to make sure that the prices on fit-box.com are accurate but errors can and do happen. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply. You then have an option to reconfirm your order or cancel it. If we cannot contact you we will refund you in full and cancel the order. Delivery prices are found on the cart page and change depending upon the options you select.
Prices are quoted in UK Pound Sterling. Your bank/credit card company/PayPal/Google Checkout should update and automatically change the currency amount if you're ordering outside the UK.
You may use the Fit-Box "currency converter" on the product pages to estimate the price in your currency. Please note that the "currency converter" is only a guide and may not accurately reflect current exchange rates. Please note that both charges and refunds are in UK pounds and Fit-Box cannot be held responsible for any loss due to exchange rate fluctuations.
Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.
5.3 Payment AgreementYou must pay for your order in full before it can be delivered.
5.3.A A Secure Payment and Paypal Ordering including Google Checkout
We aim to debit money from your account through your selected payment process. We aim to debit money from your account within one working day after receiving your order. We are not liable for any fees incurred in refunds, currency conversions, rate reductions or admin costs through Paypal, Google Checkout or SagePay.
Fit-Box.com part of A and D Sports Ltd use third-party secure software to handle payments. Your information is encrypted through our SSL secure server. Emails, notifications and your data may be handled differently on these payment providers – we are not responsible for this, nor loss of cost or loss occurred through the usage of the payment provider you handle.
www.google.com, www.paypal.com and www.sagepay.com show full terms and clear information about company and payment policies/data handling they have in process.
5.3.B Payment via Cheque, Postal order or Fax (not including cash)
Although we accept payment via cash (depending on the amount) this is only for customers visiting our showroom HQ. We may refuse cash payment but offer you to pay card via our payment machine.
Payment via Cheque, Postal order or fax (including Bank or wire transfer) is pending the agreement of the sales representative at the time. Some international customers must only make payment through PayPal/Google checkout or any other provider mention in 5.3 unless stated.
Cheques, postal orders or bank transfers must be paid and made in full before any goods will be despatched. We are not liable to handling refund fees, cancellation fees nor accept charges from failed payment attempts or bank charges; this is your (the customers) responsibility.
5.4 Misc, Vouchers and Coupons & Special Offers.All boxing equipment "deals", such as usage of website coupons, special offers and vouchers are subject to these same terms but may and can have different rules and terms of sale applied to them.
5.4 AWe will refund all orders in full (sometimes excluding delivery) on special offers listed, provided that the goods are not damaged or have been unused (they are re-sellable). Clearance items are generally sold with a buy now contract with no returns accepted; this is generally the case as the goods are not re-sellable
5.4 BOffers and coupons on existing sites will be subject to these terms but may be in affect to alterations (we have different agreements with different sites and media services on some products).
This concludes the majority of payment terms, for questions or support, please
contact us.
5.4 Availability TermsWe try to keep our site as up to date as possible, but we cannot guarantee that a particular item will be available. The products listed on our site our chosen specifically for internet sale on fit-box.com; some items that are sold through Amazon and other e-retailers/distributers of our goods may be old or out-dated stock – some items may even be out of our manufacturing production.
If you place an order for an item that is unavailable – this is never the case as you can only order items in stock or in production – but in the scenario that the item goes out of stock whilst taking your payment; we will contact you via phone or email to arrange re-order of alternative goods or you may cancel the order for a full refund. If we cannot contact you will the details you supply we will cancel the order and issue a full refund.(Payment can be delayed for several days outside of our control)
5.5 Delivery TermsDisclaimer: Be sure to sign for your goods AFTER expecting the goods fully from your order. Visit
TNT delivery terms and conditions on the
TNT website for more information to be protected under the refund policy.
As mentioned before delivery prices are confirmed after selecting items in your basket. You will be given shipping options to pick from; some are free shipping options and some aren't.
Please note: We may not be able to refund you for your order if you return goods to us that are not in a resalable condition. We would not be able to refund any original postage costs paid and can only refund for the returned product/s minus any costs incurred in returning them to Fit-Box; as stated in Payment and Delivery sections of this document – these include fees and charges.
Fit-Box offers a range of delivery services depending on the address we are delivering to. For Mainland UK addresses we offer Standard Delivery (1-3 days) and Express Next Delivery (next working day via courier). Please see the Checkout page for details on these services for your postcode. Each Product has a link on the product page stating the estimated delivery time for that Product and you should refer to these for more details about usual delivery times.
Some couriers require a signature and operate between 9am and 5pm on weekdays, so please specify an address where someone will be able to sign for your Order between these hours. (Applies to standard shipping and not Express shipping before 9.00 AM) We will make every effort to deliver within the time stated on fit-box.com but we will not be liable for any loss caused to you by late delivery.
If the Products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try and ensure that you receive your Order, as quickly as possible, or if you wish you may cancel your Order and we will refund the money you have paid. Please note that while items sent by Royal Mail usually arrive within 2-4 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.
Please Order from Fit-Box with enough time to prevent any loss or disappointment resulting from the delivery time as Fit-Box cannot be responsible for this.
This does not affect your statutory rights as a consumer.
5.6 Copyright, Site Usage, Cookies and Data ProtectionThe copyright in fit-box.com and the content of all the software, web site and pages relating to the fit-box.com web site is owned by, or licensed to Fit-Box, unless otherwise specified and may not be used, copied or altered without our express consent.
Copyright extends to the design, look and feel of Fit-Box.com, all photographs on it and its marketing materials. Copyright and patents and patent pending applies/may apply to products including artwork and branding; slogans, designs, concepts etc.
You may use fit-box.com for private and personal non-commercial use only - i.e. to view, copy and print portions of fit-box.com for the sole purpose of placing Orders. The materials on fit-box.com may not be used for any other purpose.
Fit-Box, fit-box.com and our logos are trade names or trademarks of A and D Sports Ltd and may not be used by anyone else without our express permission. We are owners for a registered trademark in the name "Fit-Box" and we are also the owners of unregistered trade mark rights in them; not limited to "FitBox", "Fit-Box.com".
All your information is transmitted through our secure servers. We only use cookies for tracking of orders and viewing customer sessions; where we record customer videos and interaction on our site; including site monitoring for analytics and internal business development and research. No information is linked to any IP address that we would share with a third-party. We never sell nor will sell e-mails on our newsletters. We use Google Analytics, ClickTale, GetClicky, Visual Web Tracker and other third-party tools at times to view website usage.
Cookies are destroyed after an order has been placed. Orders are linked to an IP for fraud protection but are stored on encrypted databases. Your credit card information is encrypted but we do not store any information; the only information we store is the name on the card. Postcode, address and telephone as well as email is also stored on encrypted databases for purpose of order management only. Email subscription is on a separate database.
You can write to us at any time to view information about your orders and see what information we have stored under the Freedom of Information act and Data Protection Act. Fit-Box, DP & Intel, Golden Works, James Hill Street, OL15 8AE. There may be an admin fee applied and postage costs to cover the expenditure.